Terms and Conditions

Introduction and License

SpinKong is an online casino operated under the License: Curacao eGaming. The platform provides a variety of gaming services, including real-money gambling, casino games, and promotional offers. These Terms and Conditions govern the use of our services and outline the rights and obligations of users and the platform.

Eligibility

To use SpinKong’s services, users must be at least 18 years of age. Users from jurisdictions where online gambling is prohibited or restricted are not permitted to access our services. By registering an account, you confirm that you are eligible to play and comply with all applicable laws in your jurisdiction.

Account Rules

• Users are permitted to create only one account.
• All accounts are subject to mandatory Know Your Customer (KYC) verification processes.
• Users are responsible for maintaining the security and confidentiality of their account information.
• Any misuse of accounts, including the creation of multiple accounts or providing false information, may result in account suspension or closure.

Deposits and Withdrawals

• Users may deposit funds into their accounts using various payment methods as permitted by SpinKong.
• All transactions are processed in compliance with Anti-Money Laundering (AML) regulations.
• Users must complete verification requirements before initiating withdrawals.
• General withdrawal processing times may vary but typically take between 3 to 5 business days.

Prohibited Activities

The following activities are strictly prohibited on the SpinKong platform:

• Cheating or attempting to manipulate the outcomes of games.
• Engaging in fraudulent activities, including identity theft or payment fraud.
• Abusing bonuses or promotional offers.
• Using bots or automated systems to participate in gameplay.
• Exploiting system errors or bugs for personal gain.

Limitation of Liability and Termination

SpinKong reserves the right to suspend, restrict, or permanently close accounts in cases of violations of these Terms and Conditions, regulatory requirements, or any suspicious activity. Users may be held liable for any damages resulting from violations. SpinKong is not liable for any losses incurred as a result of account suspension or closure.

Bonus Terms and General Promotional Conditions

• Bonuses and promotions are subject to specific terms and conditions, which will be clearly outlined at the time of the offer.
• Users must fulfill wagering requirements before being eligible to withdraw bonus funds.
• SpinKong reserves the right to modify or cancel promotional offers at its discretion.

Fair Play and Game Integrity Rules

SpinKong is committed to providing a fair gaming environment. All games are regularly tested for fairness and integrity. Users must adhere to rules and regulations governing the operation of games.

Fraud Prevention and Security Monitoring

SpinKong employs advanced security measures to monitor for fraudulent activities. Users may be subject to additional verification procedures if suspicious activity is detected.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, users should first contact the support team for resolution. If the issue is not resolved satisfactorily, users may escalate the matter to the relevant regulatory authority in Great Britain.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Great Britain. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Great Britain.

Responsible Gambling Measures and User Protection Tools

SpinKong is committed to promoting responsible gambling. Users are encouraged to set limits on their gaming activities. The platform provides resources for self-exclusion, deposit limits, and access to responsible gambling support services. Users may contact the support team for assistance with responsible gambling measures.